How do I pay for my services?
Payment for your service is made by the credit card you register with the agency. Your account is debited in the week following the service and is based on receipt of your cleaner’s confirmed hours worked. You only pay for the time your cleaner is in your home. [...]Read more
How do I obtain a price and make a booking?
You can either fill in our “Request an Estimate” form or call one of our Customer Service Officers who will be able to help you immediately. [...]Read more
What if I am not happy with my cleaner for any reason?
Satisfaction is what we strive for and we do encourage you to contact us if you experience any problems with the housekeeper we introduce. If you are unhappy for any reason, just call or email us. We will respond to any issues you may have immediately. [...]Read more
Does the cleaner have insurance cover?
All cleaners placed through Flying Domestics are covered for Public Liability and Workers’ Compensation Insurance. [...]Read more
Do you vet the cleaners?
All the cleaners are interviewed face to face by our Flying Domestics team. Relevant ID checks are carried out, references are checked and Police Clearance documentation held on file. [...]Read more